Monday, May 16, 2005

Fixing a non-refresh problem on ECC

1. Stop and restart the Store Agents on the windows2000 store servers, under Control Panel>Admistrative Services>Services. Must be done on all store boxes.

2. Inside ECC stop the Symmetrix agent on all of the store boxes.

3. Inside ECC start the Symmetrix agent on all of the store boxes, starting the sym agent on the box which you want to act as primary first.

This will cause a database refresh and hopefully clear the problem.
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